Problem solving - Canada Solar Solutions

In this experiential learning module on Problem Solving, the learner takes on the role of a junior consultant from Lyka Consulting, a distributed firm that specializes in aiding clients with the difficulties of AI-driven digital transformation. Lyka’s newest client is Canada Solar-Solutions (CSS), a large energy company specializing in home solar energy that serves a broad swath across Canada. CSS has recently announced they are acquiring HomeiQ, a company that builds and sells smart homes that will be enabled with solar technology to help optimize energy level adjustments for its customers.

However, since announcing this acquisition, CSS has received substantial pushback from a large section of their customer base who are concerned about cybersecurity. When the program director made some additional public comments on the backlash, it further inflamed issues. The learner is being brought in to help rectify the situation and communicate the benefits of this acquisition for customers.

• Synthesize complex information for a broad audience
• Analyze and adapt messages to key audience(s)
• Identify and propose solutions for major problems
• Use emotion-based arguments to support their strategy
• Produce persuasively written communication

• Knowledge translation
• Analysis and critical thinking
• Persuasion
• Problem-solving

This module will require the learner to see a complex problem from many sides. Both the problems the learner encounters and their solutions are multifaceted and will require the learner to address both the technical and human challenges inherent to any workplace.

The learning module will take learners 2 to 3 hours to complete.

Ametros modules can be easily integrated into an existing course or program via LTI 1.3.  Modules can be implemented in several ways including the following:

1. The module can run asynchronously on-demand without instructor involvement.
2. The module can run asynchronously with instructor involvement. The instructor can choose to provide additional student feedback at an interaction level.
3. The module supports an optional instructor-graded assignment that is assessed using an easy-to-use, editable, integrated rubric. Feedback at the interaction level is optional for the instructor.